Frequently Asked Questions
Everything you need to know about your Phil Wickham order.
When will my order ship?
Standard orders are typically processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that digital downloads and final sale items are non-refundable.
How do I care for my apparel items?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.
Can I change or cancel my order after it's placed?
Our team works quickly to fulfill orders, so we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.