Returns & Exchanges
We want you to be fully satisfied with your Phil Wickham merchandise; if you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery. All items must be in their original, unwashed, and unworn condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging if possible and include a copy of your packing slip inside the box.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing